Kin Support

Need help with the Kin iOS app? Reach support directly for account access, billing, bugs, privacy requests, or account deletion.

Email support

Support email: contact@hartsolutionsystem.com

How to contact support

For all Kin support requests, email contact@hartsolutionsystem.com. To speed things up, include the following when relevant:

  • your device model and iOS version
  • the issue you encountered
  • screenshots or screen recordings if available
  • whether the issue affects login, billing, reminders, or conversations

Privacy & data

Kin provides privacy and account management resources directly on the web and in the app.

Frequently asked questions

I need help signing in

If you can’t access your account, contact support and include the email address linked to your Kin account, along with a brief description of the issue.

The app is not behaving as expected

Please send a short description of the issue, your device model, iOS version, and screenshots if possible. This helps us reproduce and fix the problem faster.

How do I delete my account?

You can request account deletion directly from the app settings if the option is available to your version, or by emailing support. Deleting your account permanently removes the associated Kin data.

I have a billing or subscription question

Contact support and include the email linked to your Kin account plus a short description of the billing issue.